SHIPPING & RETURNS

 Forms of Payment

MICHAEL NUSSKERN accepts the following forms of payment: Credit Cards (American Express, Master Card, Visa and Discover). Cash and Gift Certificates are accepted in-store only.

Sales Tax

Local taxes, if applicable, will be added to your order.

Purchasing

An acknowledgement of your order will be sent by e-mail. We aim to dispatch all orders within three (3) business days subject to credit clearance, address verification and availability of items. Please note that you must supply us with your valid email address in your order to receive your electronic order confirmation. 

 

Shipping

All orders are shipped requiring direct signature upon delivery. If you would like to release signature please notate that in the comments box at checkout. Should you request delivery without signature, you assume full liability for the package as soon as it is handed to the courier service.

Shipping charges are non-refundable. If package is refused or returned undeliverable, all round-trip shipping costs will be deducted from refund.

MICHAEL NUSSKERN Online Store DOES NOT ship to P.O. Boxes. Orders will be dispatched within three (3) business days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.

Orders received on weekend days (Saturday or Sunday) will not begin processing until the following business day. No orders will ship  or deliver on a Saturday, Sunday or Holiday.

For overnight or next day air shipping, please call us at (310) 854-1810 during regular business hours and we will do our best to arrange and expedite your shipment. 

Returns & Exchange Policy

Any discounted/sale merchandise are final sale items and cannot be returned or exchanged.

Returns can  be made within ten (10) days of the original shipping date in store to either our Newport Beach or West Hollywood location for exchange or store credit ONLY.

OR

If you are unhappy with a purchase from shop.michaelnusskern.com, you may submit an RMA REQUEST online which is located under your order history. The item must be postmarked within ten (10) days of the original shipping date.  Any discounted or sale merchandise are final sale items and cannot be returned or exchanged.

Please enclose a note with your name and phone number explaining the reason for the return or exchange. You must include the original receipt from your package for all returns/exchanges, and the items must not have been worn, altered, or washed, with tags still attached. We will credit the card on which the purchase was made. Please allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.

Please send returns to:

Michael Nusskern
Attn: RETURNS
8641 Sunset Blvd.
West Hollywood, CA 90069

Unfortunately, we cannot refund shipping and handling charges.

MICHAEL NUSSKERN reserves the right to refuse returns at its sole discretion.

Privacy Policy

MICHAEL NUSSKERN respects the privacy of its customers and takes the security of your personal information very seriously. MICHAEL NUSSKERN does not disclose any of your personal information that you provide either during registration or in your profile without your consent. All of our customers' profile information is stored on a restricted database server and is used only for the purposes of processing and shipping your order. Profile information will never be disclosed to any party outside of necessary channels to ship and process your order in a timely manner. At any point our customers can access their account information, and have the opportunity to correct, update, or modify this information. If you have any questions about this policy, please contact MICHAEL NUSSKERN at INFO@MICHAELNUSSKERN.com.

SHOP.MICHAELNUSSKERN.COM uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. By visiting our site third parties (such as AdRoll) may place cookies on users’ browsers for targeted advertising purposes. Types of data that are collected include IP addresses, cookie identifiers and website activity. Users can opt out of receiving targeted advertising through the following companies: DAA opt-out site www.aboutads.infoor the NAI opt-out site at networkadvertising.org/choices, or for those in Europe, the EDAA opt out site at youronlinechoices.eu.

Thank you for visiting!